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Terms & Conditions

By using this site the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.


The user may carefully read all the information on products and services as provided in relevant sections and also in "FAQ" , please read our FAQ and our returns policy before placing an order.

Even though shall try to deliver the products as per the details/specifications given on the order form by the user, it reserves (in it's absolute discretion) a right to deliver a similar/alternate product for reasons beyond it's control and any such action shall not be deemed as bad-delivery.

Even though shall try to meet the date and time of delivery schedule as given by the user in the order form, any delayed/ early delivery for whatever reason shall not entitle the user for any damages or compensation from . Every order is delivered as per specifications of the product mentioned online.

Shall take due caution at the time of delivery to deliver the product to the correct person at the address on the order form, but disclaims any responsibility for claims, damages, and/or compensation.

If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email and should wait for a written clarification before using the service.

This site is owned by Boutique Express, UAE. No material from this site or any other web site owned, operated, controlled or licensed by Boutique Express, UAE. and/or associates or sister concerns may be copied, reproduced, republished, transmitted, downloaded, uploaded or in any other manner for commercial use or otherwise without written permission of Boutique Express, UAE. Violation of this condition is a violation of copyright and other proprietary rights of Boutique Express and/or their associates or sister concerns or affiliates.

The products/services provided on this site are without warranties of any kind either expressed or implied and disclaims all or any of them to the fullest extent. does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components.

Under no circumstances whatsoever shall be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall be liable to the user for any or all damages, losses, and causes of action including but not limited to, negligence or otherwise exceed the amount paid by the user to for that specific service/product.

All prices are inclusive of cartage, service charges, packaging and all other costs involved with the process of ordering and delivering. All the taxes and customs if applied are not included in the invoice value.

All trademarks and products are owned

Cancellation Policy:


At Boutique Express, we understand that there could be times when you may want to cancel an order for various reasons. While we strive to make cancellations easier for you, we regret to inform that we cannot accept cancellations after 24 hours of placing the order.

Most products at Boutique Express are made for order and we start processing the order, as soon as the order is received. Therefore, No cancellations could be accepted beyond 24 hours of placing the order. Only orders that are cancelled within 24 hours are eligible for cash refunds.

In any unforeseen circumstance, if you choose to cancel an order beyond 24 hours, cancellations would not be accepted. If on a special case, the cancellation is accepted, NO cash refunds would be possible for all these orders. Refunds would be issued only in the form of Gift vouchers.

Although, you may not be able to cancel your order yourself, you may contact the Customer Engagement Team through Livechat, Phone or email, within 24 hours of placing the order, in case you wish to cancel your order.

You would receive a full refund of the order/ product value, only if the cancellation request is raised with 24 hours of placing the order. Beyond 24 hours of order placing, you would be eligible to receive only a gift voucher that you could use in your next purchase, in the same estore, on which the initial order was placed.

Refunds can be made to the Credit/ Debit card that you used while placing the order. At no circumstance, refunds can be made to any other credit/ debit card. Refunds for orders placed using Bank transfer, will be done only through Gift vouchers.

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